Highway 91/17 Upgrade.
Delta, BC.

Three new interchanges built beside commuter, ferry and port traffic, finished on schedule in spring 2023.

Aerial of the Highway 91/17 Upgrade beside the Fraser River and the Alex Fraser Bridge in Delta
ClientPacific Gateway Constructors
PartnersLedcor, Aecon and BEL Contracting
Our roleCommunications Manager, a Key Individual in the design-build agreement
Delivered2022 to 2023

A closed highway for the long weekend, one complaint.

July 2022. The Highway 91 Connector shut for a full long weekend, cutting the main access to a business park and key routes to BC Ferries and YVR. No major traffic delays.

150+ Traffic and construction notices
200+ Public enquiries answered
11 Traffic advisory committee meetings

What we did.
Through every phase.

  • A communications and engagement strategy
  • A crisis communications and issues process
  • Quarterly Traffic Advisory Committee meetings
  • Six news releases and information bulletins
  • Print and radio ads for the major closure
  • Three progress postcards to neighbours
Highway 91/17 Upgrade project information bulletin Traffic impact map for the Highway 91/17 Upgrade
“When SitePartners was brought on to fill the Communications Manager role, there was a significantly positive shift in client sentiment.”
Project DirectorPacific Gateway Constructors
Next projectStanley Park Water Supply Tunnel